Privacy policy
Last updated: October 2025
Cragg Management Services Ltd respects your privacy and is committed to protecting personal information in accordance with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
1. Information We Collect
Contact details you provide (name, email, phone) through enquiry forms or direct correspondence.
Basic analytics data (e.g. pages visited, browser type, approximate location).
2. How We Use Your Information
To respond to enquiries and provide requested information.
To improve website content and monitor performance.
To manage legitimate business relationships and comply with legal obligations.
3. Sharing and Storage
We do not sell or rent data. Information is stored securely on UK-based servers or reputable cloud platforms under data-processing agreements.
4. Your Rights
You may request access, correction, or deletion of your personal data at any time by contacting info@craggmanagement.com. You also have the right to complain to the Information Commissioner’s Office (ICO) if you believe your data has been mishandled.
5. Retention
We retain correspondence for up to six years, or longer where required by law or contractual obligations.
